Operationally grounded
We recommend changes based on how systems fail, recover, and evolve in production.
Company
Systems engineers for teams that need reliable operations.
CraftSupport is a focused infrastructure and software team helping businesses run secure, observable, and recoverable production services.
How we operate
Practical engineering support
- Primary focus
- HA
- reliable production systems
- Core work
- Ops
- infrastructure and software
- Support
- Build
- then maintain and improve
What Guides Our Work
We keep the company small, technical, and close to the systems we support. The goal is useful engineering work, not noisy process.
Documented delivery
Infrastructure work should leave behind clear notes, known decisions, and practical recovery steps.
Security by default
Access, exposure, backups, and change paths are treated as core reliability concerns.
Long-term support
We can stay involved after setup to maintain, monitor, troubleshoot, and improve the environment.
Our Team
A compact team covering infrastructure operations, software engineering, support tooling, and web services.
David Kabel
Founder & CEO
Five years of professional systems management experience with ITIL 4 Foundation certification. Leads operations for production environments serving large active user bases.
Expertise
- System configuration and management
- Backup and recovery planning
- Observability and alerting
- Database optimization
- Load balancing and failover
- Security hardening
J
Jack
Software Developer
Builds production-ready software for high-availability environments, with a focus on maintainable code, integrations, and operational tooling.
Expertise
- Full-stack development
- Scalable architecture
- Software integration
- CI/CD pipelines
- High-availability optimization
- Performance tuning
O
Oliver
Software Engineer
Designs and maintains websites and services used by the CraftSupport team. Computer Science student in the UK focused on scalable web systems.
Expertise
- Software engineering
- Web application design
- Frontend development
- Backend services
- Database design
Mission
Help teams run stronger technical foundations.
Our mission is to give businesses robust, scalable, and secure IT infrastructure without adding unnecessary complexity. We focus on the pieces that keep services available: backups, monitoring, access control, deployment safety, and maintainable software.
Clients bring us messy production realities. We turn them into clearer systems, safer changes, and support paths that teams can rely on after the initial project is complete.
Need a technical partner for production systems?
Tell us what you run, what needs to improve, and where reliability or security is holding the team back.