Case Studies

How we solve hard infrastructure problems for our clients worldwide. From gaming servers to high-availability services, we deliver tailored solutions that enhance performance, reliability, and security.

Gaming Infrastructure · Minecraft server

CrystalChaos (50K MAU)

We helped CrystalChaos modernize and stabilize their infrastructure after issues with previous management.

Failure Points Removed

  • • Built restic-based off-site backups with deduplication, cutting storage costs while improving recovery safety.
  • • Added HAProxy load balancing and automatic failover, enabling rolling deployments without downtime.

Monitoring

  • • Implemented Netdata and Grafana with custom dashboards to surface abnormalities and load patterns.
  • • Built alerting on hardware and gameplay signals with resource spike detection.

Security

  • • Moved to Zero Trust with Netbird for SSH, databases, and services, enforcing least-privilege access.
  • • Tightened firewall policies and tuned anti-DDoS to mask backend IPs and reduce exposure.

Gaming Infrastructure · Minecraft server

Crusalis

“Working with CraftSupport was a game‑changer for us. Their expertise enabled our server to support over 1,500 concurrent players during peak periods. They re‑engineered our network infrastructure and built a custom load‑balancing plugin that seamlessly distributes traffic across our proxy and hub layers. The result? Higher stability, less downtime, and the confidence that we can scale further without additional overhead. CraftSupport is by far the most capable and professional team I have ever worked with.”

— Owner, Crusalis

What we delivered

  • • Re‑engineered network infrastructure and built custom load-balancing infrastructure for distributing player traffic.

Results

  • • Supported 1,500+ concurrent players reliably at peak.
  • • Higher stability and reduced downtime during updates.

Client

  • • Owner testimonial praising professionalism and capability.